Are you sick of calling and hearing an automated voice saying your Google Business listing needs to be “updated” or is “about to expire?” Business owners have probably received these continuous spam calls. They bother you, waste your time, and, what is worse, they often sound reasonable enough to make you question whether you need to do something. So, how to stop Google business spam calls?
Google does not make these calls. They are usually from third-party organizations or fraudsters selling unnecessary services. Our article will explain why spam calls are so widespread, how to stop them, and how to protect your company from future harassment.
Why Are Google Business Spam Calls So Common?
GMB profiles are spammers’ main targets. These public profiles include your company phone number. Businesses are exposed to robocalls and third-party entities claiming to be Google because of their accessibility.
Callers often say your company listing is in danger of removal or requires urgent revisions. They may attempt to offer expensive SEO, digital marketing, or fraudulent Google ad campaigns. Most of these calls are fake and unrelated to Google. They use the threat of losing web presence to coerce businesses into paying for needless services.
Identifying Google Business Spam Calls
Recognizing spam calls as scams is the first step to stopping them. How do you tell whether a call is spam or authentic?
1: Recognizing the Callers
Real Google calls are infrequent and never beg for money. Real Google employees will not rush you. Red flags include callers claiming to be from Google and demanding quick services or money.
Many scam calls begin with a robotic voice or a vague introduction such as, “This is an urgent message concerning your Google listing.” Hang up immediately if the caller requests personal or payment information.
2: Common Scammer Phrases
Spammers use lines like:
• Your Google Business listing may be removed.
• Your Google profile has erroneous information.
• We guarantee top Google Search ranking.
These are scare techniques to get company owners to respond immediately, generally by buying a fake service.
3: The Impact of Answering Spam Calls
Answering spam calls tells criminals your number is active, which might lead to additional calls. They may disclose your number with fraudsters or robocall services if you answer.
How to Stop Google Business Spam Calls
Now that you can recognize spam calls, learn how to stop them permanently. These useful techniques may reduce these unwanted interruptions.
1: Report the Calls to Google
You should report spam calls that say they are from Google. Google encourages people to report fraud. Flag strange calls on Google’s business forums or report them via Google My Business support.
Reporting the call helps Google stop these actions and reduces spam calls.
2: Block Spam Callers
Most mobile phones support number blocking. You may stop spam calls from the same number immediately by banning it. Call-blocking apps include Hiya, Truecaller, and RoboKiller. These programs stop spam calls before they reach you.
3: Registering with the National Do Not Call Registry
The National Do Not Call Registry lets you register your company phone number in numerous nations, including the US. This will not eradicate spam calls, but it can reduce telemarketing calls, particularly from legal firms.
Although some scam firms disregard the registry, this step might help you filter uninvited calls.
4: Use Call Screening Features
Call screening for Android and iPhone helps you discover and prevent questionable calls. Google’s Android Call filter uses AI to filter calls and transcribe the caller and reason. This lets you reject spam calls without answering, saving you time.
Protecting Your Business from Future Spam Calls
You should do more than just stop and report spam calls to protect your business phone number and keep it from becoming a magnet for more scammers.
Keep Your Google Business Profile Secure
Keep your Google Business Profile safe and updated. Outdated or missing information might make your organization look vulnerable to fraudsters. To prevent third-party services from requesting urgent adjustments, keep your profile accurate and current.
Be Wary of Sharing Your Business Information Publicly
Potential clients need your phone number but consider how and where you provide it. Marketing companies buy company information from several directories and websites, which might boost spam calls. Limit your business’s visibility by choosing which platforms show your phone number.
Educate Your Team
Any company phone operator can receive spam calls. Training your staff to identify and address spam calls is essential. Set clear guidelines for talking to calls and hanging up.
The Role of Technology in Fighting Spam Calls
In recent years, technology has provided several techniques to combat spam calls. Using these techniques helps reduce unwanted calls to your company.
Using Call Filtering and Spam Detection Apps
Use call-filtering apps like Truecaller, Hiya, and RoboKiller to stop spam calls before they reach your phone. This application filters calls using massive databases of known spam numbers, giving you peace of mind and sparing you from answering unwanted calls.
Enabling Built-in Spam Detection Tools
Apple and Android smartphones have spam filters. “Silence Unknown Callers” on the iPhone disables calls from numbers not in your contacts. Android users may use Google’s Call filter to filter unfamiliar callers and get real-time transcripts to determine whether to respond.
Voice Over IP (VoIP) Services with Spam Filters
VoIP companies sometimes provide extensive spam filtering for enterprises. These filters stop robocalls and other junk, keeping your business line uninterrupted.
Conclusion
Google Business spam calls are annoying, but they do not have to be regular occurrences. Filtering spam calls, reporting them, and banning them can greatly minimize unwanted calls.
Keep an eye on your company phone line, secure your Google company profile, and use the correct tools to prevent spammers. These tactics let you concentrate on running your company without interruptions.
